How you can contact us
Teachers and advisers can contact us by phone, email or using social media.
Teachers and advisers can contact us by phone, email or using social media.
If you are a teacher or adviser and need to contact us about any aspect of the application process, our Customer Success Team is here to help. This is a priority service for advisers – please do not share the details with applicants.
If you’re an applicant please contact us using the details provided or check out our FAQs.
If you have hearing difficulties, you can contact the Customer Experience Centre, using the text relay service:
*Calls will be charged at your standard network rate.
Follow us on Twitter @ucas_online.
We love to hear from you – if you would like to give us feedback on any of our products or services, please use the 'Give feedback' button at the bottom of this page.
If you wish to make a complaint, please email complaints@ucas.ac.uk.